To contact Hydroponics Industries you can email: enquiries@hydro-industries.com
Note: This website has no connection with Hydro Industries, Reelsmart or Robo winder hose reels. Try www.suncast.com for information on these products.
Information on hydroponic systems and supplies
Help. I have a hydro-industries ROBOWINDER.
I need a part. I need the part that hooks to the faucet. It is a black plastic round piece the has a male and female hose thread. The leader hose from the machine threads on to it and it screws onto the hose bib (faucet). The metal has cracked and it leaks. I have a picture of the part if it would help you.
Thanks.
Jeff Coates
Hi Jeff
Thanks for your comment. We are not connected with the maker of robowinder, who I understand now no longer exists. See our page on hose reels for details of where to get parts for this. Good luck in your search. Do let us know if you have success.
I have a Hydro Industries ReelSmart and the plastic female fitting that connects to the hose needs to be replaced. Where can I find the replacement part?
It sounds like I was lucky to get the units you manufactured, I have 2 units , one purchased in 08 and one in 09.
Both units work well but not with out some regular maintenance, I don’t understand why peoply think they should work forever with out some care,
I have always kept them lubed with silicone lube but when they started to lose power, I took them apart and lubed the water motors with waterproof grease, presto just like new.
Thank you for a great product,
Les Ames
I bought 4 hydro-industries hose reels. I have one that has leaked from day one and now it is a river, when I water my back yard. As much as I paid for it I am requesting that you replace the whole thing. I like the unit and the neatness of storage but I have no desire to spend another hour trying to figure out how to fix the leak in the black connector fiting inside the wall of the unit. It seems there has to be a better way to construct. Either I can complain to you or take it back to Lowes and really complain about how unhappy I am with the unit. I spent a really good chunk of money for 4 of these and expect you to stand behind it. Best Regards, Dave