To contact Hydroponics Industries you can email: enquiries@hydro-industries.com
Note: This website has no connection with Hydro Industries, Reelsmart or Robo winder hose reels. Try www.suncast.com for information on these products.
Information on hydroponic systems and supplies
Help. I have a hydro-industries ROBOWINDER.
I need a part. I need the part that hooks to the faucet. It is a black plastic round piece the has a male and female hose thread. The leader hose from the machine threads on to it and it screws onto the hose bib (faucet). The metal has cracked and it leaks. I have a picture of the part if it would help you.
Thanks.
Jeff Coates
Hi Jeff
Thanks for your comment. We are not connected with the maker of robowinder, who I understand now no longer exists. See our page on hose reels for details of where to get parts for this. Good luck in your search. Do let us know if you have success.
I have a Hydro Industries ReelSmart and the plastic female fitting that connects to the hose needs to be replaced. Where can I find the replacement part?
It sounds like I was lucky to get the units you manufactured, I have 2 units , one purchased in 08 and one in 09.
Both units work well but not with out some regular maintenance, I don’t understand why peoply think they should work forever with out some care,
I have always kept them lubed with silicone lube but when they started to lose power, I took them apart and lubed the water motors with waterproof grease, presto just like new.
Thank you for a great product,
Les Ames
I bought 4 hydro-industries hose reels. I have one that has leaked from day one and now it is a river, when I water my back yard. As much as I paid for it I am requesting that you replace the whole thing. I like the unit and the neatness of storage but I have no desire to spend another hour trying to figure out how to fix the leak in the black connector fiting inside the wall of the unit. It seems there has to be a better way to construct. Either I can complain to you or take it back to Lowes and really complain about how unhappy I am with the unit. I spent a really good chunk of money for 4 of these and expect you to stand behind it. Best Regards, Dave
I have a Hydro Industries rewind hose real…..it is a piece of junk. It worked for about 6 months then it started leaking through the drain all the time. It always needs help to start it to rewind the hose…..very annoying. Are there any parts to fix this problem?
I would like an owner’s manual for my Robo Winder Water Powered Auto Rewind Hose Reel –
Hi Richard,
Please see http://www.hydro-industries.com/hose-reels/ and the comments that follow. This may give you a hint on how this can be obtained.
I have a ReelSmart outdoor sink station with automatic hose reel #SK-241501 and the internal mechanism that opens and closes the water flow leaks like a sieve. The actual handle is OK. The leak comes from inside the mechanism and can’t be stopped (whether the lever is open or closed) without shutting off the main water source. I don’t see any way to open it for repair. Anyone know where I might find a replacement part? Thanks.
I am cleaning my old Reelsmart that has been very reliable these years. As I want to put it back together, I don’t know if I need to lubricate and if so, what lubricant do I use.?
I have a reel smart hose reel that has a broken lever. It did not last very long after purchase.How can I get it replaced? Place where bought no longer in business